And they fuk up again, another passenger with free travel for life!
United Airlines takes seat away from child on Houston flight, forces him to sit on his mother'
United Airlines workers forced a woman flying from Houston to Boston to give up her son's seat, even though she paid nearly $1,000 for it.
United Airlines acknowledged that workers shouldn't have given the seat away to another passenger.
"On a recent flight from Houston to Boston, we inaccurately scanned the boarding pass of Ms. Yamauchi's son," United Airlines representatives said in a press release.
"As a result, her son's seat appeared to not be checked in, and staff released his seat to another customer and Ms. Yamauchi held her son for the flight. We deeply apologize to Ms. Yamauchi and her son for this experience. We are providing compensation as a goodwill gesture. We are also working with our employees to prevent this from ever happening again."
http://www.chron.com/news/houston-texas/houston/article/United-Airlines-takes-seat-away-child-mother-11267745.php?ipid=hpctp