Some good deals and good shipping at CigarPlace.Biz but God forbid if you need customer service.
Had a computer fuk-up (their end) trying to order something yesterday afternoon and they actually called and left a voice mail and sent and email both asking me to contact them, that was very good I thought. Well their customer service is only open from 9:00 a.m. to 5:00 p.m. EST so had to wait till 9 this morning to call. Then I get the cable tv company recording that all our agents are busy. Hold for 10 minutes then get a message to leave a number and they will call back when an agent is available.
That is not the way to do business!
