What a bunch of BULLSHIT!
United Airlines marked the five-year anniversary of its merger with Continental Airlines with an apology to customers who've dealt with the fallout from the rocky union.
"Simply put we haven't lived up to your expectations or to the promise and potential of that day" recently appointed president and CEO Oscar Munoz says in a full page advertisement in Thursday's Houston Chronicles and other major newspapers.
Insert "Time Warner", "American" and "USAirways" in place of United and Continental, same schitt, just different CEO.
Fixed it for you TW Bean
Ha. "Time Warner" and "Comcast" would have been that press release. With the addition of "And we're sorry we had to raise our prices by 50%, but we're twice as big now, so it's really a discount, so GFY".