And speaking of returns, I thought the site was going to be permanently closed today. When I woke up this morning, it was completely down. I panickingly began going through my emails and found one from my hosting provider that the website was going to be migrated to a new server in the near future. The last time that happened we were down for two months. If it happened again, I wouldn't have the time to dedicate to bringing it back up and we'd be done for.
I'm sure today's glitch was some prep work for that migration. I'm motivated to take a good backup and possibly look for a new provider. We shall see.