Going to be out of communication range most of today and tomorrow....new hot to trot big boss decided I needed "Manager Trainiing". The guy is simply brilliant. Must read a management theory book a month...comes in with a whole new lingo and set of objectives after he finishes.
You probably do need some fresh business success lingo. "Ladder of Opportunity" and whatnot is so yesterday's thinking.
Considering he is a VP of Division Quality... and his motto for this year is Cost
before Quality....nothing else need be said.
He's an operations/process guy, don't know how he got this position.