@FloridaDean: Are you sure about not being able to login to your Verizon account via the web? I am no longer a customer but recently had to login to get some information. I do not believe they would have disabled your account. Plus I recall paying my final bill this way too.
they have a 'log in to discontinued number' on the site but it doesn't take my account info.
I called Verizon to make an appointment. they gave me the number of Customer Care that would help. CC couldn't help because after the found my account the system was updating. I drove to the local Verizon store who also couldn't help but suggested maybe if I went to the Corpirtate store an hour away they might help.
😂
they are harder to get rid of than they are to deal with.